Special Delivery Unit
National Treatment Purchase Fund (NTPF)
Information on the Special Delivery Unit initatives
Responsibilities
The Special Delivery Unit (SDU) was established to unblock access to acute services by improving the flow of patients through the system. The SDU is focusing initially on emergency departments and is working to support hospitals in addressing excessive waiting times for admission to hospital. The SDU is working closely with key teams in the HSE and the NTPF, building on initiatives already underway including the clinical programmes. The SDU will provide a performance management function for the Irish hospital system and will drive down waiting times.
The SDU’s priorities encompass:
- Emergency Departments – waiting times for admission have been unacceptably high in a number of hospitals, often breaching the current 6-hour maximum waiting time target
- In-patient waiting times – the trend has been upwards recently, despite the work of the NTPF
- Out-patient waiting times – the time from GP referral to an appointment with a consultant is unacceptably long in many specialties
- Access to diagnostics – this forms an essential part of the patient journey for all of the areas of access above
National Treatment Purchase Fund (NTPF)
- The NTPF’s resources will be re-focused to align closely with the SDU’s work and the remaining NTPF funding will be used for patient care in its widest sense ie for specific initiatives or projects or for direct referrals of patients for treatment.
- As a priority the Minister instructed public hospitals to ensure that, by the end of 2011, they have no patients waiting more than 12 months for treatment.
- The NTPF is working closely with the HSE and the SDU to acheive this target
- www.ntpf.ie
Staff Details
| Chief Operating Officer | Tony O'Brien |
|---|---|
| Principal Officer | Simonetta Ryan |
| Director of Performance Improvement (Scheduled Care) | Dr. Alan Smith |
| Director of Performance Improvement (Unscheduled Care) | Lis Nixon |
| Assistant Principal Officer | Celeste O'Callaghan |
| Assistant Principal Officer | Ross Hattaway |
| Assistant Principal Officer | Miriam Joyce |
| Higher Executive Officer | |
| Higher Executive Officer | |
| Executive Officer | |
| Executive Officer | |
| Clerical Officer |
The other members of staff of the Special Delivery Unit, who have been seconded from the HSE/RCSI, are:
| General Manager | Jim O'Sullivan |
|---|---|
| Strategic Leads in Bed Management and Discharge Planning | Mary Boyd |
| Ann Keating | |
| Performance Improvement Specialists | Frank McGuinness |
| John McLoughlin | |
| Emergency Department Information Project Manager | John Joyce |
| Personal Assistant to Tony O'Brien | Pauline Clifford |
Telephone: 01 635 4000
Fax:: 01 635 3223
Latest Developments
Briefing for Oireachtas members by the Special Delivery Unit and the Clinical Programmmes
On Thursday 8th of March 2012 the Special Delivery Unit (SDU) and members of the Clinical Programmes gave a briefing to Oireachtas members in the Audio Visual Room in Leinster House. The meeting was intended to give TDs, Senators or their staff an opportunity to hear at first hand the vital work of the SDU and the Clinical Programmes. As has been widely reported the SDU is tasked – among other things – with reducing waiting lists in the health service.
But less well known is the crucial work being done by the Clinical Programmes. Led by Dr Barry White, the Clinical Programmes have established a new tier of clinical leadership across the hospital system, and have developed programmes around specialties which will produce improved patient outcomes with a more effective use of resources. There are over 30 separate Clinical Programmes – the briefing dealt with two; the Emergency Medicine Programme and the Acute Medicine Programme.
The Special Delivery Unit and the Clinical Programmes now work closely together in effecting improvements across the hospital system. Recently Health Minister Dr James Reilly underscored that synergy with the announcement that the Clinical Programmes are to be based with the SDU in the Department of Health.
The 8th of March briefing was delivered in the following order;
Dr Una Geary The Emergency Medicine Programme
Professor Garry Courtney The Acute Medicine Programme
Dr Martin Connor The work of the Special Delivery Unit
Mr Tony O’Brien Chief Operating Officer of the SDU chaired the session
You can hear the audio of the briefing by clicking on the link below and you may refer to the slides used in the presentation by using the Power Point Presentation. www.healthupdate.gov.ie/on-the-record/special-delivery-unit-briefing-for-oireachtas-members-by-the-special-delivery-unit-and-the-clinical-programmes.html
Information on the Special Delivery Unit initiatives
Information on the Special Delivery Unit initiative (High Intensity Supports) aimed at reducing trolley numbers (click on each link for more info).

